SUNDAY 21 SEPTEMBER 2025

10.00am - 12.00pm

Hyde Park Room
Sheraton Grand Sydney Hyde Park

MASTERCLASS

Working with Neurodivergent Clients in Conflict

with Dr Samantha Hardy

Working with Neurodivergent Clients in Conflict

with Dr Samantha Hardy

Sunday 21 September 2025
10.00am - 12.00pm

This practical skills based masterclass is designed for anyone working with clients in conflict—HR professionals, complaints handlers, counsellors, social workers, lawyers, mediators, and coaches. It offers essential insights for creating more inclusive, effective, and accessible approaches to conflict.

Conflict management and resolution processes are often built with neurotypical assumptions in mind, which can leave neurodivergent clients at a disadvantage. This two-hour masterclass will help you re-think those defaults and build more inclusive, responsive approaches to conflict.

Drawing on current research and practice wisdom, together we’ll explore how neurodivergent individuals experience conflict, process information, and communicate in ways that may differ from neurotypical expectations. You’ll learn practical strategies to support constructive engagement, reduce barriers, and create space for diverse strengths to emerge.

In this masterclass you will:

• Develop a clear understanding of neurodiversity and its many forms.
  
  
• Explore how neurodivergent individuals may experience conflict differently.
  
  
• Identify common assumptions in typical conflict management approaches that may exclude or disadvantage neurodivergent clients.
  
  
• Learn practical strategies to support neurodivergent clients to engage effectively in conflict.
  
  
• Discover ways to incorporate flexibility into your practice to better serve diverse client groups.

Dr Samantha Hardy is a neurodivergent conflict management specialist, with over 30 years of experience including research, training, practice and lived experience.

COST: $220 PER PERSON incl GST