General Information

Acknowledgment/communication

All communication with registered delegates will be by email. All registrations will be sent a confirmation letter and tax invoice within a few hours of submitting a registration form (please check your SPAM folder). 

If your email address has changed since completing the registration form, be sure to advise your new email address to Conlog at alc@conlog.com.au.

Cancellations policy and refunds

• All cancellations and requests for registration refunds must be made in writing to alc@conlog.com.au
• Any changes to your registration or optional bookings will not be accepted over the phone. Please email your changes to alc@conlog.com.au
• If you are unable to attend the Summit after submitting your online registration, you can nominate a substitute. All substitutes names are to be received via email to alc@conlog.com.au
• Please check all external provider terms and conditions, eg accommodation, travel, airlines, when booking. Any external provider cancellations are at the discretion of the provider concerned
• Registration cancellations received before Friday 18 July 2025 will receive a refund less an administration and cancellation fee of $110
• Registration cancellations received after Saturday 19 July 2025 will not receive a refund. Exceptions are at the discretion of the organising committee
• Refunds will not be issued until after the Summit
• Refunds will not be given for non-attendance at the Summit
• Accommodation and airline cancellations are at the discretion of the individual concerned. Please check the accommodation T&C when booking. 

Catering and dietary requirements

Morning, afternoon teas and lunches will be provided. If you have not already notified Conlog of any special dietary requirements (eg shellfish allergy, vegetarian), please do so as soon as possible by emailing alc@conlog.com.au.

Dietary requests will be catered for to the best of the caterer's ability. Individuals with severe allergies are requested to advise Conlog of their requirements prior to the Summit, and bring any allergy medication (EpiPen, Phenergan etc.) as prescribed by your doctor to the Summit and any associated function. Whilst due care is taken by the organisers and caterer, individuals must take primary responsibility for their own health. 

Accommodations to participate

Every effort will be made to support you to feel comfortable and included at the ALC Supply Chain Summit 2025 & Awards Night. Should you require any specific assistance in accessing the Summit, or any arrangements to be made on your behalf, please include details on your registration form under the section 'Inclusivity and accessibility onsite'. This will enable us to make your attendance at the Summit a pleasant and comfortable experience. You may also contact Conlog on +61 2 6281 6624 or via alc@conlog.com.au.

Disclaimer

The Summit information is correct at the time of publishing. However, the organisers reserve the right to change the information where necessary without notice. In the event of industrial disruptions, the Summit and organisers accept no responsibility. 

Photography

Photographs will be taken throughout the Summit and social functions. If you do not wish to have your photograph taken, please email alc@conlog.com.au or visit the registration desk upon your arrival at the Summit. 

Dress

The dress for Summit sessions and the Awards Night is business attire.

Fees

All fees must be paid in advance of the Summit. Goods and Services in Australia are subject to a 10% tax (GST). All Summit registrations and ticket rates quoted within this website are in Australian Dollars (AUD) and are inclusive of GST. 

Insurance

Registration fees do not include insurance of any kind. It is strongly recommended that participants take out their own general travel insurance. It is suggested the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses. The organisers do not take responsibility for any delegate failing to insure.

Name badges

Your official Summit name badge must be worn at all times throughout the Summit, as it is your entry to all sessions. 

Registration desk

The registration and information desk will be open for the duration of the Summit and will serve as your main point of contact for all enquiries.

Payment of Fees

All payments must be received prior to the Summit and within the due date listed on the tax invoice. If payment for your registration type is not received prior to the Summit, you will be required to finalise your payment onsite.

Non-attendance at the Summit still requires payment in full, unless a cancellation is received before Friday 18 July 2025.

Payment options

All Summit payments must be received prior to the Summit. If payment for your registration type (e.g. Early Bird) is not received by the cut-off date, your registration type will be changed to the next registration level. All fees and costs quoted are GST inclusive. Tax invoices will be issued following receipt of registration and payment.

Credit card - VISA, Mastercard and AMEX are accepted. Please note that when you pay by credit card, Lasch Pty Ltd TA Conference Logistics will appear on your statement. All payments will be processed through EventsAir Pay payment gateway.

Credit card payments attract a 2.75% fee. This fee will be added to the amount showing once you select you card type.

Electronic Funds Transfer - Details for EFT payments will be provided on your tax invoice.

Privacy

A list of participants will be produced, including individuals' details such as name, organisation and state/country. You will be asked for permission for your details to be included when you register.

The ALC Supply Chain Summit 2025 & Awards Night is being operated in accordance with the General Data Protection Regulations (GDPR) which came into effect on 25 May 2018. Therefore, before you begin your registration, you will need to give consent for your data to be used in facilitating your event registration, as well as in the planning and implementation of the Summit (e.g. providing dietary requirements to Summit venues and accommodation booking details to the specified hotel).This request for data consent is in accordance with GDPR and represents our commitment to protect the privacy of all personal data you provide during the registration process.

If you do not provide consent, you will unfortunately be unable to register for the ALC Supply Chain Summit 2025 & Awards Night. For more information about the GDPR policy and to view our privacy policy, click here.

Parking

More information coming soon. Parking costs are the responsibility of the delegate.