Ms Cameron began her career at Clayton Utz, where she completed her articles and became a solicitor focusing on insurance and litigation. She then worked with the Australian Securities and Investments Commission (ASIC) focusing on regulatory policy and markets.In 2005, Ms Cameron moved into industry, where she operated as the General Counsel and Company Secretary for AIA Australia. As a member of the executive committee, she was responsible for all litigation, disputes and complaints resolution. Ms Cameron’s time at AIA Australia also spanned roles managing operations, pricing, distributor relationships and product. She later became CEO of AIA New Zealand.  A later role as COO of MLC Life in Australia saw her manage a team of over 800 people across claims, customer service and other areas.Ms Cameron joined AFCA in June 2020, initially as Lead Ombudsman of Investments & Advice.  Following 6 months acting in the role, Natalie was appointed Lead Ombudsman, Banking & Finance, in July 2022.